Frequently Asked Questions

Q.

What does Hershey’s Simple Ingredients really mean?

A.

Hershey’s Simple ingredients means we use colors from natural sources and are made with no artificial flavors, preservatives or sweeteners. Our commitment to Simple Ingredients starts at the source of those ingre-dients by using farm fresh milk, roasted California almonds, certified cocoa, and cane sugar.

Q.

What Hershey’s chocolate products currently use Simple Ingedients?

A.

Our products made with Simple ingredients include: HERSHEY’S KISSES Milk Chocolate, HERSHEY’S KISSES Milk Chocolate with Almonds, HERSHEY’S Milk Chocolate, HERSHEY’S Milk Chocolate with Almond, HERSHEY’S Nuggets Milk Chocolate, HERSHEY’S Nuggets Milk Chocolate with Almonds, HERSHEY’S SPECIAL DARK KISSES Chocolate and HERSHEY’S Simply 5 Syrup.

Q.

Will all of your products eventually be made with Simple ingredients?

A.

No. Hershey has made a broad commitment to strive for Simple Ingredients across its entire product portfolio. This will take several years. It is not possible to make all products “simple” because we will not compromise the great tastes, textures and visual appeal consumers expect from our products.

Q.

Do you use artificial colors, flavors, high-fructose corn syrup or preservatives in Hershey products made with Simple Ingredients?

A.

No. Hershey’s products made with Simple Ingredients are made with a few simple, familiar ingredients, like cocoa, cane sugar and farm fresh milk

Q.

Does using farm fresh milk change the shelf life of HERSHEY'S Simple products?

A.

No. Our use of farm fresh milk does not change the shelf life of HERSHEY'S Milk Chocolate.

Q.

What is soy lecithin and why do you use it?

A.

Lecithin is a naturally occurring oil substance found in plants like soybeans, sunflowers and animal products, like eggs. When added to our milk chocolate, soy lecithin helps the milk chocolate spread evenly in the chocolate mould and allows the trapped air on the mould and in the milk chocolate to escape during the moulding process. It helps make the HERSHEY’S Bars look its best. Soy lecithin is in almost every milk and dark chocolate in the US and around the world.

Q.

Am I paying more for Hershey products made with Simple ingredients?

A.

No. As of today, although Simple ingredients are more expensive, we’ve transitioned to simple ingredients without increasing the price of these products.

Q.

Is HERSHEY’S Milk Chocolate made in China or Mexico?

A.

As Hershey’s chocolate has become more popular around the world; we have built business units in key regions, including Latin America and China. We make our products in these regions as we serve the growing demand for our chocolate. Check out our full list of locations and details on each here.

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