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Frequently Asked Questions

Learn more about HERSHEY'S CHOCOLATE WORLD Attraction.

How much does it cost to enter HERSHEYS CHOCOLATE WORLD Attraction?

Admission into HERSHEY'S CHOCOLATE WORLD Attraction and Hershey’s Chocolate Tour is FREE. All other attractions within the facility require a ticket. Please see the central ticketing counter for single and adventure bundled tickets.

Do you accept credit cards?

YES. Credit cards may be used to purchase admission tickets, merchandise and food. We accept the following credit cards: MasterCard, Visa, American Express, Discover, and Diners Club.

Do you offer group discounts?

Groups of 20 or more can save up to 20%! Call 717-520-8981 or visit GROUPS PAGE for more information.

Can I use an attraction ticket that I didn’t use last year?

No. Tickets are issued for specific days and times.

What day of the week is best to visit HERSHEY’S CHOCOLATE WORLD Attraction?

Historically, Saturdays are our busiest days at HERSHEY’S CHOCOLATE WORLD Attraction. If you have flexibility in your travels plans please consider visiting us on a weekday.

Where can I find a map of HERSHEY’S CHOCOLATE WORLD Attraction?

For a downloadable and printable version of our building map, CLICK HERE. Maps are also available in our lobby when you arrive.

What is your operating schedule?

CLICK HERE for a comprehensive schedule of HERSHEY’S CHOCOLATE WORLD Attraction operating hours.

Where can I find information for guests with disabilities?

For information on accessibility at HERSHEY’S CHOCOLATE WORLD Attraction, CLICK HERE.

Are strollers allowed inside HERSHEY’S CHOCOLATE WORLD Attraction?

Strollers are permitted inside HERSHEY’S CHOCOLATE WORLD Attraction, however to experience any of the shows or rides, your stroller must be parked outside in our covered Stroller Parking Area. Guests wishing to rent a stroller can do so inside the main entrance to Hersheypark (during park hours of operation).

Is there a shuttle service to HERSHEY’S CHOCOLATE WORLD Attraction?

Yes. Guests who stay at our resorts may enjoy free shuttle service to HERSHEY’S CHOCOLATE WORLD Attraction every day it's open. Shuttles run approximately every 1/2 hour depending on traffic. LEARN MORE.

Is there a fee to park at HERSHEY’S CHOCOLATE WORLD Attraction?

In order to ensure there is enough parking for all of our guests, there is a three hour limit on free parking. LEARN MORE about parking rates and additional information.

Does HERSHEY’S CHOCOLATE WORLD Attraction have an electrical vehicle charging station?

Yes! For the convenience of those visitors who own electrical vehicles, there are 4 charging stations located in the HERSHEY’S CHOCOLATE WORLD Attraction parking lot beneath the solar canopy denoted by the green lines. Currently, charging cost is free.

Is there WiFi available for my personal device?

Free WiFi is available throughout HERSHEY'S CHOCOLATE WORLD Attraction. Connect your device to the "HCWguest" network and accept the terms of service to access the network.