Frequently Asked Questions
Learn more about HERSHEY'S CHOCOLATE WORLD Attraction.
Is it free to enter HERSHEYS CHOCOLATE WORLD?
Yes, admission into HERSHEY'S CHOCOLATE WORLD and Hershey’s Chocolate Tour is FREE. All other attractions within the facility require a ticket. Please see the central ticketing counter for single and adventure bundle tickets or view our Ways To Save page.
What day of the week is best to visit?
Typically, Saturdays are the busiest days at HERSHEY’S CHOCOLATE WORLD. If you have flexibility in your travels plans, please consider visiting on a weekday.
Are unused attraction tickets from a previous year still valid?
Unfortunately, attraction tickets are issued for specific days and times.
Are strollers allowed inside?
Strollers are permitted inside HERSHEY’S CHOCOLATE WORLD. However, to experience any of the shows or rides, your stroller must be parked outside in our covered Stroller Parking Area. Guests wishing to rent a stroller can do so inside the main entrance to Hersheypark (during Hersheypark hours of operation).
Is free public WiFi available?
Free WiFi is available throughout HERSHEY'S CHOCOLATE WORLD. Connect your device to the "HCWguest" network and accept the terms of service to access the network.
Is there a shuttle service available?
Yes, guests who stay at The Official Resorts of Hersheypark may enjoy free shuttle service to HERSHEY’S CHOCOLATE WORLD every day it's open. The shuttles run approximately every 1/2 hour depending on traffic. LEARN MORE
Are there electrical vehicle charging stations in the parking lot?
For the convenience of those visitors who own electrical vehicles, there are 4 charging stations located in the HERSHEY’S CHOCOLATE WORLD parking lot beneath the solar canopy denoted by the green lines. Currently, charging cost is free.
Are credit cards accepted?
Yes, credit cards may be used to purchase admission tickets, merchandise and food. We accept the following credit cards: MasterCard, Visa, American Express, Discover, and Diners Club.