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Frequently Asked Questions

Learn more about HERSHEY'S CHOCOLATE WORLD Attraction.


Yes, admission into HERSHEY'S CHOCOLATE WORLD and Hershey’s Chocolate Tour is FREE. All other attractions within the facility require a ticket. Please see the central ticketing counter for single and adventure bundle tickets or view our Ways To Save page.

What are the hours and operating schedule?

CLICK HERE for a comprehensive schedule of HERSHEY’S CHOCOLATE WORLD operating hours.

What day of the week is best to visit?

Typically, Saturdays are the busiest days at HERSHEY’S CHOCOLATE WORLD. If you have flexibility in your travels plans, please consider visiting on a weekday.

Is there a fee to park?

In order to ensure there is enough parking for all of our guests, there is a three hour limit on free parking. LEARN MORE about parking rates and additional information.

Are group discounts available?

Groups of 20 or more can save up to 20%! Call 717-520-8981 or visit our GROUPS page for more information.

Is there information for guests with disabilities?

For information on accessibility at HERSHEY’S CHOCOLATE WORLD, CLICK HERE.

Is there a map of the building and attractions?

For a downloadable and printable version of our building map, CLICK HERE. Maps are also available in our lobby when you arrive.

Are unused attraction tickets from a previous year still valid?

Unfortunately, attraction tickets are issued for specific days and times.

Are strollers allowed inside?

Strollers are permitted inside HERSHEY’S CHOCOLATE WORLD.  However, to experience any of the shows or rides, your stroller must be parked outside in our covered Stroller Parking Area. Guests wishing to rent a stroller can do so inside the main entrance to Hersheypark (during Hersheypark hours of operation).

Is free public WiFi available?

Free WiFi is available throughout HERSHEY'S CHOCOLATE WORLD. Connect your device to the "HCWguest" network and accept the terms of service to access the network.

Is there a shuttle service available?

Yes, guests who stay at The Official Resorts of Hersheypark may enjoy free shuttle service to HERSHEY’S CHOCOLATE WORLD every day it's open. The shuttles run approximately every 1/2 hour depending on traffic. LEARN MORE

Are there electrical vehicle charging stations in the parking lot?

For the convenience of those visitors who own electrical vehicles, there are 4 charging stations located in the HERSHEY’S CHOCOLATE WORLD parking lot beneath the solar canopy denoted by the green lines. Currently, charging cost is free.

Are credit cards accepted?

Yes, credit cards may be used to purchase admission tickets, merchandise and food. We accept the following credit cards: MasterCard, Visa, American Express, Discover, and Diners Club.